Service Description & FAQ
Welcome to the information page for AI Foundation Services by T-Systems.
Service Description
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FAQ
What are the AI Foundation Services?
The AI Foundation Services by T-Systems offer companies a secure, GDPR-compliant platform for developing and scaling AI solutions with LLMs. They enable the use of over 15 language models — including open-source models like Llama or Mistral — as well as ready-made services for RAG and fine-tuning. Operated on the T-Cloud in Germany, they meet the highest requirements for data protection and sovereignty.
Which LLMs are available?
The selection is continuously updated with both open- and closed-source models, including Meta Llama, Mistral, DeepSeek, Qwen, OpenAI GPT, and Claude Sonnet. T-Systems offers unimodal and multimodal models that can process text, image, and audio. See Available Models for the current list.
On which cloud platform is the hosting provided?
Open-source models are hosted on the GDPR-compliant T-Cloud. Closed-source models are hosted in a GDPR-compliant manner on MS Azure, AWS, or Google Cloud.
Can I test the AI Foundation Services for free?
Yes! Get a free trial key at: API Key Portal
What is the pricing structure?
There are components for LLM, RAG, and fine-tuning. The LLM component offers various tariffs with usage-based billing of consumed tokens. For RAG (SmartChat), a monthly flat rate is agreed based on users and storage. See the Plans & Pricing page for details.
What are the rate limits?
Rate limits (TPM and RPM) depend on the selected tariff. For example, the Basic tariff offers 18,750 input TPM and 20 RPM, while Standard4000 offers up to 150,000 input TPM and 600 RPM. See Rate Limits for details.
Can additional LLMs be provided?
Yes, additional models can be hosted on dedicated GPU resources on request. In this case, billing is based on the required GPU resources rather than usage-based. Contact the AIFS team for details.
How do I order LLM-Serving?
The Basic tariff can be ordered via the T-Cloud Marketplace. For higher tariffs, contact us for a custom offer.
How do I order SmartChat?
Contact us for an offer. In the future, ordering via the T-Cloud Marketplace will also be available.
Can SmartChat be integrated into existing applications?
Yes, SmartChat can be integrated into existing processes or applications via the SmartChat API. Connect databases or systems securely for maximum efficiency.