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Overview

This content is for v1.0.0. Switch to the latest version for up-to-date documentation.

T-Systems SmartChat is an AI-powered conversational interface with built-in Retrieval-Augmented Generation (RAG). It integrates with the LLM Serving infrastructure to provide accurate, context-aware responses using your documents.


  • End-to-End Hosting — Manage your company document base with comprehensive hosting
  • RAG Access — Upload documents and query them via UI or API
  • Customizable — Over 50 retrieval settings to tune for your use case
  • 24/7 Support — Round-the-clock operational support
  • Predictable Pricing — Monthly flat-rate fees

An intuitive web interface for uploading documents and chatting with AI:

Open SmartChat

Full programmatic access to the RAG system for building custom integrations:


To use SmartChat, contact the AIFS team for access credentials. Once set up, you can:

  1. Authenticate via the API
  2. Upload and ingest documents
  3. Create chat sessions
  4. Query your documents with AI

See the Local KB Guide for a complete walkthrough.