SmartChat RAG

T-Systems SmartChat is an AI-powered conversational interface with built-in Retrieval-Augmented Generation (RAG). It integrates with the LLM Serving infrastructure to provide accurate, context-aware responses using your documents.

Key Features

• End-to-End Hosting — Manage your company document base with comprehensive hosting
• RAG Access — Upload documents and query them via UI or API
• Customizable — Over 50 retrieval settings to tune for your use case
• Operational Support — Dedicated support during business hours (Mon–Fri, 9:00–17:00 CET/CEST)
• Predictable Pricing — Monthly flat-rate fees

Two Ways to Use SmartChat

SmartChat UI

An intuitive web interface for uploading documents and chatting with AI:

Open SmartChat Upload documents and chat with AI in your browser.

SmartChat API

Full programmatic access to the RAG system for building custom integrations:

• RAG API Reference — REST API documentation
• Local KB Guide — Chat with your own uploaded documents
• Global KB Guide — Chat with the shared knowledge base

Getting Started

To use SmartChat, contact the AIFS team at ai@t-systems.com for access credentials. Once set up, you can:

1. Authenticate via the API
2. Upload and ingest documents
3. Create chat sessions
4. Query your documents with AI

See the Local KB Guide for a complete walkthrough.